© James Keogh/Wostok Press
22 Sep 16 04 Sep 20

Contact us

Médecins Sans Frontières/Doctors Without Borders (MSF)
Lower Ground Floor,
Chancery Exchange,
10 Furnival Street,

Tel:  +44 (0)207 404 6600
Fax:  +44 (0)20 7404 4466
Email: office-ldn@london.msf.org
Twitter: @MSF_UK

The office is open from 09.30-17.30, Monday to Friday. You can call us 24 hours a day.

Please note: if you are using our postcode to find us on Google Maps, you will be misdirected. Please search instead for 'Médecins Sans Frontières' or '10 Furnival Street'.

The UK office is a two minute walk from Chancery Lane Underground station. Other nearby stations include: City Thameslink (eight minutes' walk), Farringdon (10 minutes' walk) and Blackfriars (13 minutes' walk).

You can use the TFL website to plan your journey around London.

MSF UK was set-up as a registered charity (Charity Number 1026588) and a company limited by guarantee (Company Number 2853011) in September 1993.

Further information

Press enquiries

For media enquiries, please contact our press team during office hours.

Out of office hours press line: +44 (0)7770 235 740

Amend an existing donation

To change the details of your regular donation, such as your bank account number, donation date or donation amount, please contact our supporter care team.

Email: uk.fundraising@london.msf.org
Phone: 020 7404 6600

Change how you hear from us

To change how you hear from MSF or the information you receive, please contact our supporter care team.

Email: uk.fundraising@london.msf.org
Phone: 020 7404 6600

Sending a cheque

If you would like to send us a cheque, please make this payable to 'Médecins Sans Frontières' and post it to the address below with a covering letter:

Fundraising Team
Médecins Sans Frontiéres 
Chancery Exchange
10 Furnival Street

Please note: if you would like us to claim Gift Aid on your donation, we will need a gift aid declaration form for each individual making the donation.  We cannot claim aid where a collection is made or the cheque covers donations from more than one supporter.

You may find it quicker to donate online.

Donate via bank transfer

If you would like our bank details please call us 0800 731 6732 or email us uk.fundraising@london.msf.org.

You may find it quicker to donate online.


We view complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person that has made the complaint. Find out more in our Complaints Policy.

Research requests

We are a small team in London and are unable to assist students with research.

There are publications and reports available on this website.

Speaker requests

If you are organising an event where you'd like someone from MSF to talk, then please complete this form.

Volunteering or internships

If you are interested in a volunteer or internship position in our London office, please consult our latest vacancies or volunteer in the UK pages of this website.

Please note the minimum age for volunteering is 18.

Scams, hoaxes and frauds

Please be aware there have been cases of individuals posing as Médecins Sans Frontières/Doctors Without Borders (MSF) staff in order to scam people out of money.

MSF has received reports of third parties attempting to fraudulently obtain money on our behalf via email, social networking websites or apps, or in person at public locations.

Visit this page to find out more if you think you may have been affected.

Contact details and useful links


Visit our press room for all the contact details and resources.

Donald is Head of Communications
Direct line: +44 (0) 20 7 0674236

​Executive Director

Vickie Hawkins is our Executive Director
Direct line: +44 (0) 20 7067 4210

Find out more about Vickie's past work with MSF by reading her biography.
You can find details on executive pay here.


Caroline is Head of Finance and Services
Direct line: +44 (0) 20 7067 4267

Fundraising team

For general fundraising enquiries or to amend your existing regular donation please contact us on 0800 731 6732 or email us uk.fundraising@london.msf.org

You can also amend an existing regular donation online.

More details and contact information on all the ways you can support MSF can be found here.

To find out more about Gift Aid we have created a guide for you.

James is Head of Fundraising
Direct line: +44 (0) 20 7067 4202

Human resources

Find out all you need to know about working with us. Applications can be made online. 

All our latest UK vacancies are here.

For general enquiries email hr.enquiries@london.msf.org

If you have a question about working overseas, please visit our FAQs.

We will respond as soon as possible, usually within two weeks.

Roland is Head of IT
Direct line: +44 (0)207 067 4290

Manson Unit (UK Medical Unit)

The Manson Unit was set up in 2003 to provide direct medical support to MSF field programmes.

Executive Assistant direct line: +44 (0) 20 7067 4234

MSF UK Association

Volunteers can join the MSF UK association to stay engaged in the work of MSF.

Pam is Association Coordinator
Direct line: +44 (0) 7387 018 136

Office Management

Romelia is Office Manager/Receptionist
Telephone: +44 (0)207 404 6600

Programmes Unit

The Programmes Unit provides direct support to MSF operations and field teams through reflection and analysis that informs our advocacy and practice.

Liz is our Humanitarian Representative
Telephone: +44 (0) 20 7067 4200


Contact Nick about website content or social media activity.
Direct line: +44 (0) 20 7067 4271