10 Jul 20 10 Jul 20

Health Information System COVID-19 Support

Start date:  July 2020
Contacts: eHealth and HIS Team Lead


Médecins Sans Frontières/Doctors Without Borders (MSF) provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, we deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.  

MSF has around 40,000 local and international staff working in over 70 countries, in some of the most challenging places in the world. Our medical humanitarian projects are supported by teams in 32 countries, including the UK, spread across Europe, North and South America, Asia, Africa and Australasia.  

OCA Health Information System (HIS)

MSF OCA’s Public Health Department uses DHIS2 HIS system which provides a platform for improved data entry, as well as easy and timely data visualisation and analysis, at project, coordination and headquarter levels.


The COVID-19 pandemic requires additional and specific data to be collected at the field level for the purposes of surveillance and monitoring of COVID-19 cases in OCA portfolio missions. Field teams presently collect data in DHIS2 wherever possible and in MS Excel where this is not yet available. This project is to produce data collection forms and guidance documents, to update existing tools with COVID-19 data models and to train field staff to facilitate this.


Three months


  1. Updated Acute Respiratory Tract Infection (ARTI) dashboards in DHIS2 by having completed the following activities:

i. Consulted/reviewed the needs with Epidemiological Advisors related to chart and table presentation of key medical indicators

ii. Conducted extra metadata configuration in DHIS2, if required

iii. Communicated these updates/changes to the HIS Medical Content Advisor

iv. Ensured the field missions were proficient in using these dashboards through remote training sessions

  1. Developed and implemented COVID-19 Clinical Patient Card and Case Reporting Forms (CRF) by having completed the following activities:

i. Liaised with Clinical focal point for finalisation of content

ii. Developed data collection forms

iii. Provided technical assistance and support during the pilot of the clinical patient card

iv. Received, collated and made changes based on feedback received from the pilot: for patient card, data flow guide, others.

v. Supported missions in use of patient card to complete and enter into DHIS2 (e.g. to clinicians on how to fill out the data collection forms, to data entry encoders on how to enter it into DHIS2, how to conduct analyses with the data and use of dashboards)

vi. Developed a data flow guide to facilitate patient card and CRF data collection and entry according to patient flow

vii. Configurated DHIS2 dashboards for patient card

viii. Updated Excel tools for OPD, IPD with new data elements and trained all OCA field missions without DHIS2 on using these Excel tools.

  1. Completed intersectional COVID-19 requirements, specifically:

i. Tested COVID-19 metadata model structure on DHIS2 test server

ii. Conducted extra configuration outside of imported metadata, as required either intersectionally or within OCA

iii. Liaised with Epicentre for data already being received from missions

iv.Liaised with Epidemiology Advisors and field missions to discuss which CRF versions projects will use

v. Liaised with Epidemiology Advisors to assess method of data entry for missions (e.g. enter data into Excel and HQ import into DHIS2 or directly into DHIS2)

vi. Provided field mission support related to execution of existing guidelines and other support, if needed (e.g. how to enter data, how to analyse data).

  1. Completed overarching activities including:

i. Written guidelines where required

ii. Ensured DHIS2 content had been translated into French

iii. Disseminated the new DHIS2 printable friendly forms to the missions

iv. Having maintained three different DHIS2 dashboards (ARTI, COVID-19) by providing updates and making requested changes

v. Solutions had been provided for COVID-related configuration needs inside or outside of DHIS2 from Medical Specialists and the wider Public Health Department

Deliverables do not require any access to any MSF personally identifiable data.


  • Strong skills and experience in working with medical data
  • Extensive DHIS2 experience  
  • Intermediate level MS Excel (other spreadsheet software equivalents are not relevant)
  • Experience of other HIS data tools
  • Reliable internet connectively
  • Strong MS Windows and Office skills
  • Ability to work independently as a consultant
  • Good interpersonal and communication skills
  • Demonstrable ability to deliver tasks to deadlines


Send your proposal to the Manson Unit on admin.mu@london.msf.org by Sunday 19 July 2020.

It must provide:

  • How to meet the requirements - provide details on how the specific deliverables will be met
  • Evidence of applicable experience to support your proposal
  • Quotation to show breakdown per deliverable
  • Confirmation you feel comfortable with the indicated timeline
  • References


For further information about the procurement process please contact admin.mu@london.msf.org  

For an informal conversation about the requirements outlined in the Consultancy Brief contact the eHealth and Health Information System Team Lead jaime.chow@london.msf.org