The MSF UK team!

Deciding to work for Médecins Sans Frontières/Doctors Without Borders (MSF) could be the best decision you ever make. 

Our office is made up of six departments: Communications, Finance/IT/services, FundraisingHuman Resources, the Manson Unit and the Programmes Unit.

It's informal and friendly, and we all work in an 'open-plan' space - including our Executive Director.

If you are considering working with us, why not find out what it's like from those who know best?  


Clare Storry | International Blogging Coordinator

Clare Storry, International Blogging Coordinator at MSF UK

"Ah, the internet. It’s an incredible tool, indeed here you are using it to find out more about working with MSF.

Working in digital communication and fundraising, I harness the internet and use it for good by sharing incredible, and at times eye watering, accounts from our field staff providing healthcare in some of the world’s toughest places.  

I work in a dynamic and supportive team made up of a broad range of talents. We skill share, learn new ways to communicate and try innovative ideas.

As well as working with my colleagues in the UK office, I collaborate with MSFers all over the planet; in a typical week I'm likely to collaborate with people in over 30 countries.

I’ve also gained a great deal of understanding about humanitarian issues, from supporting medical teams in conflict zones to tropical diseases most people in the UK are fortunate to have never heard of – until we raise awareness about them. 

We’re never entirely sure what each day will bring which keeps us on our toes and the job fresh. I have a strong sense of pride and respect when people ask who I work for, though it’s not all great; the coffee in the office can be hit or miss."

A meeting room at MSF UK


Rosalyn Smith | Major Gifts Administrator

Rosalyn Smith, Major Gifts Administrator at MSF UK

"I always wanted to work for MSF since learning about its work during the Rwandan Genocide.

I’ve always thought that MSF's teams are the ones who go to the places where others don’t, running towards crises instead of turning away.

It’s such a positive and supportive office environment, and I love working with like-minded people who believe in the same things I do.

Every day is different and presents new challenges, from writing proposals to debriefing staff who have just returned from the field.

Every day I find myself inspired by the work we do, but especially by my colleagues who work in some of the most dangerous contexts around the world, despite the high level of personal risk.

They are driven by a refusal to accept the world the way it is, and that’s what MSF, and humanitarianism, means to me.

I feel so proud and privileged to be even a small part of an organisation which is doing such incredible work around the world.”

Pamela Jackson | Supporter Development Manager

Pamela Jackson, Supporter Development Manager at MSF UK

"I love working at MSF because you never know what might happen in any given day.

In the campaigns team you can plan your entire week, spend days gathering content from our field staff for the latest fundraising appeal, Dispatches magazine, face to face campaign or a letter to a donor.

Then, an emergency will happen and the priorities for MSF all change.

Everyone really comes together at times like these, there’s a real buzz in the office and, despite feeling exhausted, everyone feels very proud to be able to raise money, and awareness, so that MSF can do more to help people facing disaster, conflict or disease.

It’s lovely to be part of a team who really enjoy their jobs and care about the work MSF is doing and it’s great to share information and stories with our supporters to let them know why their support really matters."

A view from the entrance of the MSF UK office.

Human Resources

Natalya de Lance-Holmes | HR Manager, Office

Natalya de Lance-Holmes, HR Manager, Office, at MSF UK

"I joined MSF UK nearly two years ago and I can safely say I’m still very proud to work in one of the most meaningful and impactful organisations in the world.

Some of my colleagues tell me that they always wanted to work for MSF. I can’t say I did. The first time I properly heard about MSF was almost nine years ago, from a friend I made through my first child. I thought it was an amazing cause to be involved with.

Since then I saw MSF as an organisation to support financially, even though I didn’t really look for an opportunity to work there.

When the opportunity presented itself, I just couldn’t resist the pull the organisation exerted on me. To work as an HR Manager supporting staff in the UK and Ireland offices was not something that I could let go past me.

I applied for the job and was successful through the selection process that involved a written test and an interview with the Head of HR and the HR Manager of the HR Services team.

The test gave me a glimpse of the type of HR work I might be involved in and what immediate organisational priorities I might encounter. I was definitely up for the challenge.

I can say with certainty that most of the time the daily and project work that I get involved in, initiate and action gives me an incredible satisfaction knowing that I’m playing an important, albeit indirect, part in supporting my colleagues in delivering aid to people in places around the world that are in most need of humanitarian help.

From an employee perspective, I can certainly say that the organisation offers the right balance of flexibility and structure to help me balance my personal and work lives."

Manson Unit - UK based team of medical specialists

Dr Jay Achar | Infectious Diseases Specialist

Dr Jay Achar, Infectious Diseases Specialist at MSF UK

"I applied to work for MSF after completing my specialist medical training in Infectious Diseases.

I had been considering the move for many years, but had never been able to make time for a field mission in a busy career. Taking a diversion from the standard career pathway was one of the best decisions I ever made!

During my first mission in Central Asia, I quickly realised that MSF was an organisation worth working for. I was practicing in a region with very few other organisations, treating patients with complex medical conditions with state of the art treatments and methods.

Added to this incredible clinical experience, I quickly developed a recognition of the incredible logistical efforts MSF excels in to ensure that doctors and nurses can concentrate on the things they are trained for.

Fast forward a couple of years and I am now lucky enough to be working in the Manson Unit for MSF UK. I have been heavily involved in the Ebola intervention and have seen up close how much of an impact the organisation can have when things are at their worst.

We are fortunate enough to have some of the most committed, talented and innovative staff anywhere in the humanitarian world, which, coupled with the independent nature of our financial backing allows us to provide medical care in the most difficult situations.

I am proud to work with the team at MSF UK and am grateful for the opportunity to feel part of a group of humanitarians who focus on those in most need."

Dr Charles Ssonko | TB/HIV Implementer

Charles Ssonko, MSF UK HIV/TB Implementer

"I began working for MSF in 2003 in Zambia, where I focused on HIV/AIDS and tuberculosis (TB). I moved to London to work in the Manson Unit in 2011 as a HIV and TB specialist.

The best part of the job has been to see patients improve on antiretroviral treatment over the last 10 years.

There was no treatment just before 2000 and at that time there was a fear to test people for HIV as there was nothing to offer them.

But all this has changed in the face of antiretroviral treatment, and it has been incredibly rewarding working for MSF in a variety of contexts and seeing the effect on people’s lives.

One of the hardest parts of working as a practitioner in tropical health is that it’s still challenging to treat patients who are infected with multi-drug resistant TB as they have to take treatments for several years, and the treatment is quite toxic with many side effects.

Such treatment is challenging in countries where there are conflicts and displacements of populations. The magnitude of the problem is still huge and that is why it is rewarding to work for an organisation that is working tirelessly in TB treatment across the world.

Since working in the MSF UK office I have developed my professional expertise by attaining an MSc in public health from University College London and a diploma in hygiene and tropical medicine from the London School of Hygiene and Tropical Medicine. My line manager and HR were happy to help me make flexible working arrangements so that I could pursue this university study outside of work."

The MSF logo at the front of the UK office.

Programmes Unit

Carmen Sumadiwiria | Policy and Advocacy Assistant

Carmen Sumadiwiria, Policy and Advocacy Assistant in MSF UK's Programmes Unit

"I routinely remark to my friends and colleagues that I probably have the best job at MSF UK. Others might disagree, but to me it certainly feels like it.

I work within the Programmes Unit whose job it is to support field operations through analysis, research and advocacy.

Being located in the heart of London gives us the unique opportunity to engage in a vibrant landscape comprised of humanitarian actors, government organisations, academics and individuals that can help shape our work.

I attend lots of interesting events and debates on global health and humanitarian issues where I get to interact with a diverse range of people (whilst enjoying the free tea and biscuits).

Sometimes we hold our own events, which is always exciting and at any given point there is so much research going on it is hard to keep track. Occasionally, I diverge from my day job and get to make maps with the Missing Maps Project.

In a nutshell, I get to read, write and reflect on many of the humanitarian challenges MSF faces. It’s a busy department and you might begin to see why I think I have the best job out there!

Having been here for almost a year now, it has become really apparent to me that behind all of MSF’s heroic, life-saving work there are passionate, kind and caring individuals who collectively make up MSF’s identity and it is a privilege to be part of such a movement."

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