Our commitment to you
Our Fundraising team are dedicated to providing the highest standard of care to our supporters, without whom our work would simply not be possible.
“Today we struggle as an imperfect movement, but strong in our volunteers and national staff, and with millions of donors who support both financially and morally, the project that is MSF.”
Dr James Orbinski, former President of the MSF International Council accepting the Nobel Peace Prize on behalf of MSF in 1999.
Supporter Charter
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All donations will be banked and acknowledged within a week.
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We will respect your wishes if you decide to designate your donation to a particular area of our work.
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We will make every effort to respond swiftly to questions about MSF’s work and your support.
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In order to run an efficient and effective organisation we inevitably incur some administrations costs. We do however strive to keep these to a minimum.
Click here to see how we spend your donations.
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We will safeguard the security of your personal data and ensure that your transactions are secure.
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Through our mailings and publications, we will try to bring our supporters closer to the reality of our work. Our information and first-hand accounts come directly from the field programmes, thus guaranteeing integrity.
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We welcome all feedback, ideas and suggestions on how we can improve.
In recent years, your support has enabled MSF to significantly expand funding for programmes in the field, reaching more people in need, responding faster to emergencies, broadening the range of medical services we provide and improving the quality of our interventions by using more effective medications. With your support, we can commit to improving the impact, and expanding the reach, of our programmes in the years to come.
Importantly, the financial independence provided by your donations allows MSF to:
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Choose freely where to intervene based on medical needs alone.
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Intervene quickly, particularly in emergency situations, regardless of political concerns or media coverage.
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Decline government funding that would compromise the ability to run effective programmes or funds from parties involved in the crisis.
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Commit resources and teams to innovative new projects to improve the situation of individuals we aid and demonstrate their appropriateness in specific interventions. For example, MSF was able to treat patients living with HIV/AIDS with antiretroviral medicines long before governments started allocating funding for this.
Click here to contact our Fundraising team.