From flexibility and availability to language skills and stress management, find out if you are ready.
While our core mission is medical, speaking out about the plight of the people we help is just as important to the MSF mission.
Our Field Communications Managers (FCMs) are often the first link in this chain of ‘témoignage’ – or witnessing – bringing the world’s attention to the areas in which we work. They also help MSF’s field teams manage our communication and reputation in the countries in which we're active, with patients, staff and other key stakeholders.
Our FCMs are usually based in the capital of the country but spend a lot of time travelling to MSF projects to collect information, gather stories and testimonies and work with local and foreign media.
Through the content gathered and the stories facilitated locally and internationally, our FCMs can have an incredible impact on MSF’s global visibility and fundraising. They also take media pressure off the medical teams, allowing them to concentrate on our patients.
Listen to Sandra Smiley - a Field Communications Manager who spent 2015 in Democratic Republic of Congo - on Everyday Emergency, the MSF podcast.
A Field Communications Manager will be expected to:
- Define the communications strategy for MSF in the project country, in collaboration with colleagues in HQ
- Manage our in-country communications including social media platforms where appropriate
- Maintain close contact with key local and foreign media - actively promoting MSF content and facilitating media visits to projects
- Produce reports on the local media landscape as well as achieved results and future priorities, identifying risks and opportunities for MSF communications
- Produce international communications content and advise on suitable communications tools according to objective, message and audience
- Manage, develop and supervise staff (Field Communications Officers) under the FCM’s responsibility
- Produce a yearly communications budget to support identified and agreed communications priorities
- Act as a spokesperson during emergencies to alleviate high media pressure.
- Previous working experience of at least four years in communications, journalism or public relations
- Previous working experience in producing communications content
- Experience with MSF or other international NGOs in developing countries
- Experience working in an international environment
- Fluent spoken English and excellent writing skills – fluency in a second language is highly desirable, especially French, Arabic or Russian
- Essential computer literacy (Word, Excel and digital media)
- People Management
- Commitment and tenacity
- Flexibility, ability to cope with stress and ambiguity
- Teamwork, negotiation skills and diplomatic approach.
- Degree in Journalism, Communications, Humanitarian Affairs, Political Sciences or related university degree.
- Command of local languages (French, Spanish, Arabic).